With an impressive portfolio of over 300 current retail clients and a history spanning fifteen years exclusively supporting and supplying retailers, RetailCare knows retail inside and out.
Point of Sale (POS) solutions are our specialty - from single store operations, to complex, chain-store environments. RetailCare is fully accredited with leading manufacturers such as Intel, Microsoft, Motorola, Star, Zebra and Epson. Our software partners include MYOB, Kudos and our consultants are all fully certified.
Our core strengths are our people, whose knowledge and 40 year collective experience specifically in IT for retail is what makes RetailCare stand out from the crowd. We care about your business and adopt a very "hands on" and personal approach to our services, with customer satisfaction always in mind.
Based in Melbourne, we also have offices in Sydney, Adelaide and Auckland. We distribute and support POS hardware & software systems, an extensive range of hardware peripherals plus quality IT consumables, all at extremely competitive pricing.
Our key products are our services, which include after-sales support for all retail hours, together with comprehensive consulting and personalised training for all aspects of retailing. Our training division and consulting services include assistance with stocktaking, reporting, rostering & staffing, developing first-class customer service, enhancing system security, or digital services such as website design, using domain names or social networking. Please visit our web portfolio to see our works
Enquiries can be made through our website at: www.retailcare.com.au or by contacting our friendly Sales team on 1800 811821
Point of sale or POS is the term used to describe the devices used to record transactions in a store – generally sales. It is the modern day 'cash register' and is based on a computer system, 'though the actual styles are many and varied. The point of sale might be at a checkout - as in a supermarket – or situated on a counter, as most retail stores tend to do. There might be just one point of sale in a store, or several, as in a department store.
All POS systems look different. Although the basic composition is the same, systems will vary greatly, depending on the environment it is being used in; the type of information that is required to be gathered or recorded; the type of look the store is after and, of course, the amount of money a store wants to spend on the set up. Systems will range from a very basic cash register-looking type, through to more complex, high-end systems with touch screen facilities instead of keyboards.
The function of the point of sale in a retail store, is to process transactions and collect and record raw data about that transaction. A transaction can be a sale, a refund, to generate or redeem a credit note or a gift voucher, to process a layby, or simply to record a customer's details in the store's data base. The data that is collected at the point of sale, is usually about the item or items being sold/returned. Often, most of this data will be automatically generated by the computer after scanning the barcode, or it may be keyed in or entered in manually by the person operating the POS.