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RetailCare is starting more service based products in near future. We'll update our facebook fan page as soon as we start the services. Follow us on facebook to be notified first.

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Our Services

Managed Services

RetailCare provides expert services for retailers planning to implement new systems or launch new projects. Major undertakings such as new store roll out or CRM implementation require extensive planning and attention to detail. Many retailers are simply too busy to apply themselves fully to an additional role. RetailCare can provide the expert aid with consultants who know and understand retail to ensure the smooth and successful execution of any retail related project. More ....

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Consulting

Consulting is the ability to offer professional advice with the education and real life experiences to be able to back it up. Sharing this knowledge and experience with others will help them avoid making costly mistakes that others have without professional help. Through in depth knowledge and vast experience, our team is able to provide the consulting services: More ...

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IT Support/Helpdesk

Retailing is one industry that can't afford any downtime with their IT infrastructure, making the helpdesk vital. Imagine a scenario where a customer is waiting instore with their product and they 'just' want to pay for it. If the POS system is down, the ensuing problems could result in the customer not proceeding with their purchase. RetailCare offers a core product of providing essential helpdesk services on a contracted monthly basis. More ...

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Customer Service Training

Online Retail Training is a specialist e-learning company that has over the last twenty years collected best practices of excellent customer service and retail operations procedures. This has now been put into a e-learning course wear for you to now learn from. Our content is original and unique. The learning is to inspire beyond the daily job we all do and ensure you can use these in your everyday life. Working in retail can be very difficult due to dealing with different types of customer, we hope the learning here in our course will make your daily life easier as there are different tools available for you to use. More ...

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RetailCare Events

RetailCare is actively working to enhance its support and training system to facilitate its valued customers. Now you can attend our events without ever leaving your desk! Our Training, seminars and webinars are a great way to learn about "How to manage a retail Store?", "How to do Stock Taking?", "How to achieve optimum result from POS Software?", "How to start a online e-commerce enabled website?" These training, seminars and webinar also discusses on tips and tricks to help you be more effective. Some of these web seminars are free and last approximately one hour.. More ...

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Enquiries can be made through our website at: www.retailcare.com.au or by contacting our friendly Sales team on 1800 811 821